Rental terms

Rental period

Minimum rental period is 24 hours

Bookings

Booking of minivans: advance payment of 20% from the total price Booking is valid only when the advance payment is duly paid. The advance payment shall not be repaid when the Renter cancels the order less than 10 days before the beginning of the rental period.

Payment

The payment for the rental service takes place latest at the moment of signing the Rental Agreement.
It is possible to pay for the services as an advance payment with the bank transfer or in cash. The rental fee paid on early returning of the rental vehicle shall not be repaid.

Required documents

The Renter undertakes to submit the identity document and valid driving license for drawing up the Rental agreement. A person whose data are indicated in the Rental agreement by the Rental company as the Renter or an authorised user can drive the minivan. The Renter shall not have the right to hand driving over to the third party if it is not agreed with the Rental company beforehand.

Mileage limit

The valid mileage limit for the minivans is 500km/day but not more than 7000km/month. An additional fee of 0.1 euros/km will be added when these limits are exceeded.

Excess

The excess of the Renter in case of the collision is 320 euros (doubled in case of a collision outside the Republic of Estonia) and 15% of the vehicle cost in case of a theft.

Deposit.

By agreement.

Area of use

The rental minivans can be used in Estonia and also in Europe based on a written permission of the Rental company. Use of the minivans in CIS, Ukraine, Moldova and Russia is permitted when previously agreed with the Rental company.

Condition of the vehicle

The vehicle is supplied to the Renter fully refueled, clean inside and outside and in good technical condition. If the vehicle is returned uncleaned, the Rental company shall have the right to demand 15 euros for car wash and 15 euros for cleaning the passenger compartment. In case the vehicle needs dry cleaning, the Renter has to pay 130 euros for dry cleaning. When you collect the minivan, please examine it carefully for any damages (incl scratches) and demand registering all damages to the Rental agreement, otherwise you may be afterwards blamed for damages that the vehicle had already before.

Other 

• Rendibuss may refuse from renting the vehicle
• Rendibuss reserves the right to change the sales terms and prices

GENERAL TERMS OF RENTING THE VEHICLES

In the terms of this Rental agreement (hereinafter the Agreement), the Renter is indicated as the Renter of the vehicle (hereinafter the Vehicle) and the Rental company is the Owner.

1. Terms of use of the vehicle

1.1 Minimum rental period is one rental day (24 hours).

1.2 Driving license, passport or ID card must always be with you.

1.3 Deposit by agreement.

1.4 The rental price does not include fuel. The Vehicle is supplied to the Renter with the full tank and it must be returned with the full tank.

1.5 If the clean Vehicle is supplied, then the clean vehicle must be returned. Otherwise, the Rental company has the right to demand 15 euros for car wash and 15 euros for cleaning the passenger compartment. In case the vehicle needs dry cleaning, the Renter has to pay 130 euros for dry cleaning.

1.6 The rental fees include also the motor and Casco insurance with the excess of up to 320 euros (doubled in case of a traffic damage outside the Republic of Estonia) and VAT.

1.7 Parking and traffic tickets imposed during the rental period shall be collected also retrospectively.

1.8 It is prohibited to smoke and drink alcohol in the vehicle. Ignoring that prohibition results in the fine of 100 euros.

1.9 The rent is paid before the beginning of the rental period in cash or by the bank transfer. The customer will pay an advance payment of 20% for confirming the booking and the rest of it upon signing the Rental agreement.

1.10 The Renter undertakes to use the Vehicle in approved manner according to the intended purpose of the Vehicle and handle the Vehicle prudently.

1.11 The Renter cannot leave the Republic of Estonia with the Vehicle without the written consent of the Rental company.

1.12 The Renter undertakes to make sure that the Vehicle is roadworthy before each departure, follow the technical condition on the road (subsection 68 (1) of the Traffic Rules) and follow all applied legislation that regulate the use of the Vehicle, including the Traffic rules.  In case of a technical failure, the journey must be discontinued until elimination of the failure.

1.13 It is forbidden to use the Vehicle for illegal activities, outside officially marked roads, for towing, driving lessons, as the means of transport, racing, etc.

1.14 The Renter has the right to hand driving over to the third party only on written consent of the Rental company.

1.15 When the Renter leaves the Vehicle, it is forbidden to leave any items and things to the Vehicle, they must lock the doors and switch on the alarm system, if existing. The Renter undertakes to make every effort so that the keys of the Vehicle and/or the registration certificate of the Vehicle shall not be possessed by the third parties.

1.16 The Renter undertakes to follow the mileage limits when using the Vehicle. The valid mileage limit for the minivans is 500km/day but not more than 7000km/month. An additional fee of 0.1 euros/km will be added when these limits are exceeded.

2. General provisions

2.1 According to this Rental agreement, the Rental company undertakes to give the Vehicle – the object of the Rental agreement – to the Renter for use on terms indicated in the Rental agreement. The Renter undertakes to pay to the Rental company the fee (rent) for the whole rental period. The rental fee shall not be returned if the rented vehicle is returned before deadline.

2.2 The Rental agreement takes effect from the moment of signing and is terminated with returning the Vehicle to the rental location indicated in the Rental agreement. In case of claims, until resolving the claims.

2.3 The Rental company delivers the Vehicle and the Renter receives the Vehicle with making the relevant remark to the Agreement. In addition to the Vehicle, the Rental company gives to the Renter the compulsory insurance policy and the Vehicle registration certificate.

2.4 If the Vehicle has deficiencies that do not hinder use of the Vehicle, the Renter makes the relevant remark to the Agreement. If the Renter has not made any remarks about the technical condition of the Vehicle, it is deemed that the Vehicle conforms to the Agreement terms and has not any damages.

2.5 The Renter undertakes to return the Vehicle in the same technical condition as delivered by the Rental company.

3. Rights of the Renter

3.1 The Renter has the right to use the Vehicle.

3.2 If the Renter does not agree with the claim submitted by the Rental company, or its amount, they have the right to bring an action to the court within 10 days from receiving the claim. If the action is not brought on time, it is interpreted as agreeing with the claim in full and the later claims of the Renter shall not be taken into account.

4. Obligations of the Renter

4.1 The Renter undertakes to examine the Vehicle before taking it into use and make sure that it is fit and roadworthy and make relevant remark to the Rental agreement.

4.2 The Renter undertakes to take care of the Vehicle prudently and eliminate the occurred deficiencies on terms set out in subsection 345 (1) of the Law of Obligations Act (incur the costs).

4.3 The Renter undertakes to refuel the Vehicle with the high-quality motor fuel only.

4.4 The Renter undertakes to make every effort to prevent damage to the Rental company and the third parties.

4.5 In the case of a traffic accident, theft, vandalism, vehicle failures and damages, the Renter undertakes to inform the Rental company about the case immediately. If it is a situation where the Renter has the obligation to inform the Rescue Board or Police pursuant to the law, the Renter undertakes to do that.

4.6 If the failure of the Vehicle shall not allow further use of the Vehicle, the Renter shall coordinate with the Rental company the repair location where the failure is eliminated. Generally, the repair location will be the representation of relevant car make in the Republic of Estonia. The Rental company is not obliged to compensate the failure or repair costs of the Vehicle that were not coordinated with the Rental company. If it become evident, that the failure was caused by incorrect use of the Vehicle by the Renter, the Rental company shall not be obliged to compensate the related costs to the Renter.

4.7 The Renter undertakes to return the Vehicle at the expiry of the rental period indicated in the Agreement to the agreed place and at foreseen time. It is forbidden to abandon the Vehicle.

4.8 If damage has occurred to the Rental company or the third parties, or if the documents or items are lost, the Renter and the authorised user undertake to submit a written explanation about the incident latest within 24 hours after the incident. If there is no other option for giving a written explanation, it can be exceptionally sent to the Rental company via the email indicated in the Agreement.

4.9 If the Estonian kroon is devalued or the conversion rate is deregulated, the rental fee will be paid in euros by the rate valid at the moment of signing the Agreement.

4.10 The Renter has to perform all pecuniary claims and obligations of this Agreement within ten (10) days from receiving relevant claim from the Rental company. Immediate performance of pecuniary claims shall not be suspended by proceeding of the misdemeanor, criminal proceeding or insured event. Compensation of any damage shall not release the Renter from payment of the rental fee for the days when the size of the damage was assessed and the situation before occurrence of the damage was recovered.

4.11 Behaviour in case of the traffic accident must follow the requirements of the Traffic rules.

4.12 In the case of the traffic accident, the police must be invited to the scene to fix the traffic accident, or the Renter must complete duly the form “An accident statement”. If the Renter does not submit the “Accident statement” or the copy of the documentation drawn up at the scene by the Police to the Rental company, the Renter will be fully responsible for the damage caused to the Rental company.

4.13 In the case of loss of possession, the registration certificate and keys of the Vehicle must immediately be returned to the Rental company. The Renter confirms that they are aware that in case of failure to perform the above-mentioned obligation, the Rental company shall not compensate any damage to the Rental company of the insurance company and hence the Renter shall incur all costs caused to the Rental company in full, including 100% of the value of the Vehicle.

4.14 The Renter undertakes to compensate to the Rental company part of the damage caused by breach of the whole Agreement that the insurance company does not compensate. If, according to the Agreement, the risk of occurrence of certain circumstances is put on the Renter, the Renter shall be liable also in case it was not the fault of the Renter.

4.15 In the case, the insurance company will compensate the damage to the Rental company for which the Renter is liable according to this Agreement, the compensation obligation of the Renter towards the Rental company shall be reduced for the relevant part.

4.16 During the period of the Agreement, the Renter shall bear the risk of accidental destruction of the Vehicle and the risk of damage of the Vehicle and its equipment that the insurance company has not compensated based on the optional insurance contract or other insurance contract of the Vehicle.

4.17 The Renter undertakes to compensate the cost of the lost, broken or damaged parts of the Vehicle that the insurance company has not compensated based on the optional insurance contract or other insurance contract of the Vehicle.

4.18 The Renter undertakes to pay for the repair costs of the punctured tyre in the amount of 30 euros per one punctured tyre or, if it is not possible to restore the punctured tyre, the acquisition price of two new tyres.

4.19 In case the Renter shall not return the Vehicle with the full tank, the Rental company has the right to demand payment for each missing litre according to the price of the purchased fuel.

5. Liability of the Renter

5.1 The Renter shall be fully liable for the parts and additional equipment lost from or replaced in the Vehicle.

5.2 The Renter shall incur the costs in case the Vehicle is damaged by the Renter or the third parties.

5.3 If the Renter or the authorised user has intentionally caused damage to the Rental company or the third party with their activity (activity or inactivity), the Renter shall incur costs fully.

5.4 The Renter shall incur full damage that has occurred due to drink-driving or with the signs of consuming alcohol, in the state of tiredness or under the influence of some other narcotic drugs.

5.5 If the Renter delivers the Vehicle over to the third party, the Renter shall incur fully the losses caused to the Rental company or the third parties.

5.6 If the Vehicle is stolen, misappropriated or robbed, the excess of the Renter is 15% of the full value of the Vehicle plus the two-month rental fee if the Renter shall return the documents, keys and the remote control of the Vehicle to the Rental company. If the Renter shall not return the documents, remote control and keys specified in this clause to the Rental company, the Renter shall be responsible for the scope of full value of the Vehicle and undertakes to compensate the damage caused to the Rental company. If the Vehicle has left the possession of the Renter through fraud, the Renter shall be responsible towards the Rental company in scope of full value of the Vehicle plus the two-month rental fee.

5.7 If the Vehicle returned to the rental company needs repairing, the Renter shall incur the repair costs in addition to the price of the rental day agreed in the Agreement for each repair day.

5.8 The Renter shall incur the costs of the damage caused by use of fuel with poor quality.

5.9 If the Vehicle documents or keys shall not be returned or if the Vehicle is returned with incomplete equipment, the Renter shall pay to the Rental company the contractual penalty of 200 euros per each lost or missing document or item.

5.10 If the Vehicle is returned with the tank that is not fully refueled with the foreseen fuel, the Renter shall pay the refueling fee of 15 euros and the cost of missing fuel.

5.11 If the Renter shall abandon the Vehicle, the Renter shall pay to the Rental company the contractual penalty in the scope of the acquisition cost of the Vehicle.

5.12 If the Renter participates in the traffic accident with the Vehicle due to which the insurance risk of the Rental company will increase, the Renter shall pay a single contractual fee of 100 euros.

5.13 The Renter shall be responsible and undertakes to pay the fines for traffic tickets and parking tickets and other violations received during the rental period. In case of failure to pay these fines, the Rental company has the right to demand the service fee of the recovery costs (incl the bailiff’s fee) of 50 euros in addition to the fine. If the Renter gets a traffic or parking ticket during the rental period, they must inform the Rental company about it at the end of the rent.

6. Obligations of the Rental company

6.1 Supply the roadworthy Vehicle and the documents to the Renter at the agreed time and place.

6.2 Supply a clean Vehicle with the full tank to the Renter.

6.3 The Rental company undertakes to perform regular technical maintenance of the Vehicle

6.4 The Rental company undertakes to perform the agreement in good faith.

7. Rights of the Rental company

7.1 The Rental company has the right to demand the deposit in the scope of an excess.

7.2 The Rental company has the right to check the condition and maintenance of the Vehicle.

7.3 The Rental company shall determine the place, terms and scope of the repair despite the location of the Vehicle.

7.4 The Rental company has the right to waive from renting the Vehicle, terminate the Rental Agreement and demand immediate returning of the Vehicle if the Renter or the authorised user awakes a suspicion, violates the terms of the agreement, cannot exploit the Vehicle, has submitted false data upon signing the Agreement, uses the Vehicle for malicious purpose, has misled the Rental company or other circumstances that may endanger the rented Vehicle or interests of the Rental company become evident.

7.5 The Rental company shall not incur the costs caused by the failure of the Vehicle and other damages (collision, traffic accident, cancellation or interruption of the trip, damage caused by failure to perform the work or other obligations between the Renter or the Authorised user and the third party). The Renter shall incur these costs and this is a rental risk. If possible, the Rental company shall ensure the exchange vehicle. If the failure occurs during the rental period and there is no intentional or careless behaviour in occurrence of the failure, the Renter may demand the discount of up to 10% for the signed rental period if the Rental company is not able to replace the Vehicle with another one.

7.6 In case of failure to inform the Rental company about the incident of the loss occurrence, the Renter shall pay the double rental price and incur the costs caused to the Rental company.

7.7 If the rental time is exceeded without the relevant consent of the Rental company, the Rental company has the right to demand double rental fee for each day exceeding the rental time. The Renter shall also be liable for economic loss occurring for the Rental company due to the delay.

7.8 If the Renter shall not pay any of the contractual pecuniary obligations on time, the Rental company shall have the right to demand an interest of 0.2% a day from the amount to be paid for each delayed day.

7.9 Disputes arising from the Rental agreement that the Renter and the Rental company cannot agree upon, shall be solved in the Tartu County Court pursuant to the law. The terms of this Agreement shall be applied at review of the dispute in the court.

Additional information

• Phone: +372 5645 5199
• E-mail: info@rendibuss.ee